TERMS & CONDITIONS

1. General Information

These Terms and Conditions govern access to and use of the website annamariapaletti.it (hereinafter, “Website”) for the purchase of fashion products (hereinafter, “Products”), sold exclusively to private customers residing in Italy (hereinafter, “Customer”). The Website is operated by
GIODUE SRL
VIA DON LUIGI STURZO 6
25028 VEROLANUOVA (BS)
VAT IT01218110193
Email info@giodue.it

2. Acceptance of Terms

By accessing the Website and purchasing the Products, the Customer agrees to these Terms and Conditions. It is advisable to print and retain a copy of these Terms for future reference.

3. Products

The Products sold on the Website are original fashion items. Product descriptions and images are carefully curated, but slight variations in colors or details may occur due to the characteristics of the device used to view the Website and manufacturer needs.

4. Product Availability

Product availability is updated in real-time. However, in case a Product ordered is out of stock, the Customer will be promptly contacted to decide whether to replace the item or receive a refund.

5. Prices

Product prices are expressed in Euros (€) and include the applicable VAT. Shipping costs are indicated separately during the purchase process and vary depending on the type of delivery chosen and the shipping address.

6. Payment Methods

Payment can only be made via PayPal. Payment is considered complete upon receipt of confirmation from PayPal.

7. Shipping and Delivery

Shipments are made exclusively within Italy via GLS. Delivery times are indicative; Giodue Srl is not responsible for any delays caused by the courier. Once the order has been shipped, the Customer will receive a confirmation email and GLS will send the tracking number. If the Customer is absent at the indicated address, it will be the Customer’s responsibility to arrange a new delivery according to DHL’s instructions.

8. Right of Withdrawal

In accordance with Legislative Decree 206/2005 (Consumer Code), the Customer has the right to withdraw from the purchase without any penalty within 14 days from the date of receiving the Products.

  • Withdrawal Procedure: To exercise the right of withdrawal, the Customer must send a written notice to the email address info@annamariapaletti.it or by registered letter with return receipt to GIODUE SRL Via Don L. Sturzo 6 25028 VEROLANUOVA (BS) – Italia
  • Return Conditions: Products must be returned in the same condition in which they were received, with no signs of wear or damage, in their original packaging and complete with labels. The return shipping costs are borne by the Customer.
  • Refund: The refund will be processed within 14  working days of receiving the returned Products and will be credited to the same payment method used for the purchase.

9. Legal Guarantee of Conformity

All Products sold on the Website are covered by the legal guarantee of conformity provided by Articles 128-135 of the Consumer Code.

  • Duration: The warranty lasts 24 months from the delivery date of the Products and applies to conformity defects existing at the time of delivery.
  • Defect Claims: The Customer must report any defects within two months of their discovery by contacting info@annamariapaletti.it and providing a description of the defect found along with proof of purchase.
  • Remedies: In the case of defects, the Customer is entitled to free repair or replacement of the Product, or, if not possible, to a price reduction or full refund.

10. Limitation of Liability

Giodue Srl is not liable for any indirect or incidental damages resulting from the use of the Website or the purchase of the Products, except in cases of willful misconduct or gross negligence as provided by Italian law.

11. Privacy

The personal data provided by the Customer during the purchase are processed in accordance with Regulation (EU) 2016/679 (GDPR) and Italian privacy law. For more details, please refer to the Privacy Policy available on the Website.

12. Changes to Terms

Giodue Srl reserves the right to amend these Terms and Conditions at any time. The changes will be effective from the date of publication on the Website.

13. Applicable Law and Jurisdiction

These Terms are governed by Italian law. Any disputes relating to the Terms and Conditions will be under the exclusive jurisdiction of the court in the Customer’s place of residence or domicile, in accordance with the Consumer Code.

Contact Information

For any questions, the Customer can contact our customer service via email at info@giodue.it 

Newsletter

Join AnnaMariaPaletti community. Sign up to receive first access to collections, projects and exclusive events.